AI Infrastructure for Field-Service Contractors
Switchboard

Every Call Answered. Every Lead Followed Up. Nothing Falls Through.

For roofing, HVAC, plumbing, electrical and general contracting businesses done losing jobs to a phone that didn't get picked up.

The Problem

A missed call is a lost job. You already know that.

What you don't have is the time, staff, or systems to fix it — you're running crews, not a call center.

Most contractors patch this with a receptionist who can't work nights, an answering service that just takes a message, or nothing at all. Leads go cold. Estimates sit for two weeks with no follow-up. Referrals never get asked for.

A disconnected cable on dark slate, its connector catching a single warm highlight
Most of the tools bought to fix this were never really connected to anything.
What It Does

What Switchboard Does

A fully managed system that answers every call, qualifies every lead, and keeps every job moving — without you touching it.

On the phone

A 24/7 AI voice receptionist answers every call — day, night, weekend, holiday. No voicemail. No "we'll call you back."

In your pipeline

Automated sequences catch what a phone call alone can't: the missed-call text-back, the proposal that's gone quiet, the customer due for a seasonal check-in, the finished job that could earn a referral.

Under the hood

Compliance, funnels, calendars and reporting are set up and maintained for you — so none of it becomes one more thing on your plate.

Straight Answer

The Part Most Providers Don't Tell You

Every automated text message a business sends has to clear a carrier compliance process. That typically takes about a week. Most providers let that week sit as dead time before anything works for you.

Here's what's actually true about Switchboard: that compliance process governs text messages only. It does not gate your phone.

Your phone starts getting answered this week. The automatic follow-up text turns on once carrier approval comes through — usually about a week later. You're not waiting on paperwork to stop losing calls. You're only waiting on it for the text layer.

Packages

Two Ways to Run It

Foundation

For contractors who need the leak stopped.
  • Dedicated, white-labeled sub-account
  • 6 bot sequences: missed-call text-back, lead intake, proposal follow-up, close sequence, post-job referral, seasonal reactivation
  • Compliance registration and pages, done for you
  • Funnel, pipeline and calendar setup
  • 24/7 AI voice receptionist
  • Monthly reporting
  • 1-business-day support (same-day on anything critical)
$2,500 setup / $1,000 per month3-month minimum term

Command

Everything in Foundation, plus the marketing you don't have time for.
  • Everything in Foundation
  • Website
  • Google Business Profile build
  • Facebook, Instagram and TikTok setup — posting 3×/week with a content calendar
  • Reputation dashboard and review automation
  • Up to 2 hours/month of workflow adjustments
  • Same-day support (4-hour response on anything critical)
$5,000 setup / $2,500 per month3-month minimum term

Both tiers: 3-month minimum term. Work beyond what's included is billed at $150/hour. You cover your own platform subscription, phone and SMS costs, domain, and any ad spend.

Get Started

Find Out Which Tier Actually Fits

Start with a 90-minute AI Audit. We'll walk through your operation and tell you which tier fits your business — not just sell you the bigger one.