**PRIVACY POLICY** Pro AI Solutions LLC Effective Date: April 16, 2026 Last Updated: April 16, 2026 — **1. Who We Are** Pro AI Solutions LLC (“we,” “us,” or “our”) is a business automation and AI systems company located at 5930 Hwy 55 E, Clover, SC 29710. We operate the website https://proai-solutions.com. For questions about this policy, contact us at jim@proai-solutions.com. — **2. Information We Collect** We may collect the following types of information: – Contact Information: Name, email address, phone number, and business information you provide through our website forms, chat widget, or direct communication. – Usage Data: Pages visited, time spent on site, browser type, and IP address collected automatically through standard web analytics. – Communications: Messages, inquiries, and responses exchanged through our website chat widget or contact forms. — **3. How We Use Your Information** We use the information we collect to: – Respond to your inquiries and provide customer support – Schedule and coordinate discovery calls and appointments – Send appointment reminders and follow-up communications – Send promotional messages about our services, offers, and announcements (only with your explicit consent) – Improve our website and services – Comply with legal obligations — **4. SMS / Text Message Communications** By providing your mobile phone number and selecting the appropriate consent checkbox on our website, you agree to receive text messages from Pro AI Solutions LLC. – Customer Care Messages: Responses to inquiries, appointment coordination, support follow-up, and service-related communications. – Promotional Messages: Special offers, service announcements, and marketing communications. Each message type requires separate, explicit consent. Consent to one type does not constitute consent to the other. Message frequency varies. Message and data rates may apply. To opt out at any time, reply STOP to any text message. For help, reply HELP or contact us at jim@proai-solutions.com. We do not share your phone number or consent data with third parties for their marketing purposes. — **5. How We Share Your Information** We do not sell, rent, or trade your personal information. We may share information only in the following circumstances: – Service Providers: Third-party tools we use to operate our business (e.g., CRM platforms, scheduling tools) under strict confidentiality agreements. – Legal Requirements: When required by law, court order, or government authority. – Business Transfers: In connection with a merger, acquisition, or sale of assets. — **6. Data Retention** We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us at jim@proai-solutions.com. — **7. Your Rights** Depending on your location, you may have the right to: – Access the personal information we hold about you – Request correction of inaccurate information – Request deletion of your personal information – Opt out of marketing communications at any time To exercise any of these rights, contact us at jim@proai-solutions.com. — **8. Cookies** Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. — **9. Third-Party Links** Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies. — **10. Children’s Privacy** Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. — **11. Changes to This Policy** We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Continued use of our website or services after changes constitutes acceptance of the updated policy. — **12. Contact Us** Pro AI Solutions LLC 5930 Hwy 55 E, Clover, SC 29710 Email: jim@proai-solutions.com Website: https://proai-solutions.com